1. In the main menu of the LoadMaster Web User Interface (WUI), go to Virtual Services > Add New.

  2. Enter a valid IP address in the Virtual Address text box.
  3. Enter 443 in the Port text box.
  4. Enter a recognizable Service Name, for example MS Dynamic CRM HTTPS.
  5. Ensure tcp is selected as the Protocol.
  6. Click Add this Virtual Service.
  7. Expand the Standard Options section.
  8. Ensure the Force L4 check box is clear.
  9. Ensure the Transparency check box is clear.
  10. Select Source IP Address from the Mode drop-down list.
  11. Select 1 Hour from the Timeout drop-down list.
  12. Select least connection from the Scheduling Method drop-down list.
  13. Enter 660 as the Idle Connection Timeout and click Set Idle Timeout.
  14. Expand the Real Servers section.

  15. Select HTTPS Protocol from the Real Server Check Parameters drop-down list.
  16. Enter / in the URL text box and click Set URL.
  17. Select HEAD from the HTTP Method drop-down list.

  18. Add the Real Servers:
    1. Click the Add New button.
    2. Enter the IP address of the CRM Server.
    3. Enter 443 as the Port.
    Note: The Real Server Port should match the Virtual Service Port.
    Note: The Forwarding method and Weight values are set by default. An administrator can change these.
  19. Click Add this Real Server. Click OK to the pop-up message.
  20. Repeat steps b) to d) above to add more Real Servers as needed, based on the environment.