This screen permits the configuration of email alerting for LoadMaster events. Email notification can be delivered for six predefined informational levels. Each level can have a distinct email address and each level supports multiple email recipients. Email alerting depends on a mail server, support for both an open relay mail server and a secure mail server is provided.

A sample email alert is above. This is from the Info level. Syslog emails contain one or more lines of syslogs (they are grouped together if possible).

SMTP Server

Enter the FQDN or IP address of the mail server. If you are using an FQDN, ensure to set the DNS Server.

Port

Specify the port of the SMTP server which will handle the email events.

Server Authorization (Username)

Enter the email address to use as the ‘From’ address in the email headers.

Authorization Password

Enter the password if your mail server requires authorization for mail delivery. This is not a required if you mail server does not require authorization.

Local Domain

Enter the top-level domain, if your mail server is part of a domain. This is not a required parameter.

Connection Security

Select the type of security for the connection;

  • None
  • STARTTLS, if available
  • STARTTLS
  • SSL/TLS

Set Email Recipient

In the various Recipients text boxes, enter the email address that corresponds with the level of notification desired. Notifications will be sent for the level of severity, plus anything with a higher severity – so there is no need to enter the email address in multiple text boxes as that will lead to duplicate notifications being sent. For example, any email address entered into the Critical Recipients text box will get critical emails, but will also get emergency emails.

Multiple email addresses are supported by a comma-separated list, such as:

Info Recipients: info@progress.com, sales@progress.com

Error Recipients: support@progress.com

Clicking the Send Test Email to All Recipients button sends a test email to all the listed email recipients.

An example email alert is shown above. The Subject of the email contains the relevant highest alert level. There can be multiple alerts in a single email - they are collated together for a period of 30 seconds to avoid flooding inboxes.