Appendix - Contacting technical support

Note: When contacting customer support directly please provide as much information as possible including operating system details, version information (if available), and the specific circumstances under which the issue occurs. The customer support portal is available via Semaphore Customer Portal and includes access to our support facility (if you do not have a portal account please contact raise an Ask Progress Support Ticket to request one). Please view video How to Open a Semaphore Support Case and request access in the Customer Validation Portal.