Omnissa Horizon is a virtual desktop infrastructure (VDI) solution that simplifies administration and delivery of personalized virtual desktops. It consists of several components and delivers a secure optimized virtual desktop infrastructure.

This deployment guide focuses on the load balancing requirements for the Horizon and Unified Access Gateway (UAG) use cases. It discusses the distinction between the primary and secondary Horizon protocols and describes the three methods for guaranteeing session affinity. The three methods ensure that all protocol traffic from a Horizon client session goes to the same Unified Access Gateway appliance. This article also covers health monitoring and SSL bridging for load balancers.

Unified Access Gateway (Access Point) is a Unified Gateway from Omnissa that comes in virtual appliance format and is designed to protect desktop and application resources to enable remote access from the internet. Unified Access Gateway is the default gateway for the following products:

  • Omnissa Horizon
  • Omnissa Horizon Air (DaaS)
  • Omnissa Horizon Air Hybrid-Mode
  • Omnissa Workspace One Access
  • Airwatch Tunnel Gateway/Proxy

Connection Servers are the core component of Omnissa Horizon. This role defines virtual desktop pools, applications, and permissions.

App Volumes Manager is a console for managing configuration, creation of AppStacks, and assignment of AppStacks and writable volumes.

Workspace One Access is a portal where users gain access to different types of applications including Software as a Service (SaaS) based, enterprise identity management to sync and extend Active Directory, and single sign on.

The LoadMaster is used to load balance the Omnissa Unified Access Gateway, Connection Servers, Workspace One Access, and App Volumes Manager. The LoadMaster offers advanced Layer 4 and Layer 7 server load balancing, SSL Acceleration, and a multitude of other advanced Application Delivery Controller (ADC) features. The LoadMaster intelligently and efficiently distributes user traffic among the application servers so that users get the best experience possible.

This document provides guidance and recommended settings on how to load balance Horizon 7 or Horizon 8 with a LoadMaster. The Progress Kemp Support Team is available to provide solutions for scenarios not explicitly defined. For further details, refer to the: LoadMaster Support and Learning Hub.