Epic develop software for mid-size and large medical groups, hospitals and integrated healthcare organizations, working with customers that include community hospitals, academic facilities, children's organizations, safety net providers and multi-hospital systems. Epic’s applications support functions related to patient care, including:

  • Registration and scheduling
  • Clinical systems for doctors, nurses, emergency personnel and other care providers
  • Systems for lab technologists, pharmacists and radiologists
  • Billing systems for insurers

The LoadMaster is used to load balance the Epic workload. The LoadMaster offers advanced Layer 4 and Layer 7 server load balancing, SSL Acceleration and a multitude of other advanced Application Delivery Controller (ADC) features. The LoadMaster intelligently and efficiently distributes user traffic among the application servers so that users get the best experience possible.

Document Purpose

This document provides the recommended LoadMaster settings used when load balancing the Epic workload. The Progress Kemp Support Team is available to provide solutions for scenarios not explicitly defined. For further details, refer to the: LoadMaster Support and Learning Hub.