Kemp 360 Central updates the status and configuration information on two separate cycles:

  • Status information for devices and services is updated every minute. This is essentially the information displayed on the Monitoring and Graphs tabs, such as availability and statistics.
  • Configuration information is updated every 60 minutes. This is essentially the information displayed on the Services and System Configuration tabs, such as the number of services, SubVSs, Real Servers – and their parameters. You can also request a manual update of a particular device’s configuration at any time by following the procedure below.

The status of each device is updated every minute.

Note: If the LoadMaster does not respond when polled, Kemp 360 Central re-tries the call up to two additional times before marking the device as down. This is to reduce the chance that the failure to poll is because of reasons other than the device not being available (for example, a transient network outage between Kemp 360 Central and the LoadMaster).

To check the current status of an individual device, perform the following steps:

  1. Click the Network and Device Administration icon.
  2. Locate the device whose configuration you want to update in the network tree and click on it. This opens the Monitoring tab for the device.
  3. Click Update to request an immediate configuration update from the device. A progress bar appears when updating and a message appears informing you that the update was successful. If the device cannot be contacted, this button is disabled.
  4. If there are any status changes to your device they will appear here.
Note: If the update fails, a red warning message appears. To find out more information, you can check the system log.
Note: The shared IP address of a LoadMaster HA pair does not show up on the Monitoring page but the status of the devices does.