OpenEdge Management supports clearing individual alerts.

To clear an alert from the Alert details Summary page:

  1. In the Alerts page, click the name of the alert you want to clear.
    The alert's details appear on the Alert details Summary page.
  2. Enter a comment, if you want, about the alert you are clearing.
  3. Click Clear.
    OpenEdge Management clears the alert and removes from the Alerts page.
    You can also clear individual alerts from the following pages:
    • The Alerts page.
    • A resource's home page.
    • The Resource Monitoring Summary page of a resource
    When clearing an individual alert from these two pages, a Clear Alert confirmation box appears. Enter a comment, if you want, about the alert you are clearing and click Clear to confirm. See OpenEdge Management internal alerts for details about defining an action for alerts.
    Note: Mark Seen allows you to track who viewed each alert. The Seen by field lists the name of the user who first views the alert. When chosen, the Mark Seen button label becomes Mark Unseen, which allows you to change the seen status of the alert.