An Authentication Agent Entry needs to be generated for the LoadMaster in the RSA Authentication Manager. To do this, in the RSA Security Console, follow the steps below:

  1. Select Access > Authentication Agents and click Add New.

  2. Enter the LoadMaster IP address in the IP Address text box.
    Note: For a HA cluster, add all three LoadMaster IP addresses (unit 1, unit 2 and the shared IP address).
    Note: If the source IP address of traffic from the LoadMaster to the RSA server changes as a result of interface IP changes or routing changes, please note that a new RSA-Config file will need to be generated.
  3. Click the Resolve Hostname button. The Hostname field will auto-populate.
  4. Fill out the remaining fields as required on the form.
  5. Click Save.

A message will appear confirming that the agent was added.