The following changes to the Secure Tunnel External URL parameters are required for the LoadMaster and the VMware Horizon View environment to interoperate correctly:

  1. Log in to the View Manager Administrator tool.
  2. Expand View Configuration and click Servers.
  3. Select the Connection Servers tab.
  4. Select each Connection server and click the Edit button after which the Edit View Connection Server Settings box will open.
  5. Navigate to the General tab. In the HTTP(S) Secure Tunnel External URL text box, enter the LoadMaster Virtual Service IP address or DNS FQDN to be used for the Security Server pool followed by a colon and the appropriate port number.
  6. Select the Use Secure Tunnel Connection to Desktop check box.
  7. Click OK.
  8. Next, select each Security Server and click the Edit button.
  9. On the General tab in the HTTP(S) Secure Tunnel External URL text box, enter the LoadMaster Virtual Service IP address or DNS FQDN to be used for the Security Server pool followed by a colon and the appropriate port number.
  10. Click OK.
Note: Do not change the IP address configured in the PCoIP External URL field.