Refer to the sections below for details on some common issues seen when load balancing the NetApp StorageGRID workload.

Connections Rejected

When using a non-default TCP port or offloading for StorageGRID services, you must ensure the Real Server port is correct. This is a common mistake when configuring the Real Servers when the Virtual Services port is different from the Real Server port. See the table in the NetApp StorageGRID section of this document for the required Real Server ports for StorageGRID.

Source/Client IP Visibility

If the client source IP address is required for audit logging, configure your load balancer so that it passes the requests through with the original requesting IP address.

Enable the load balancer to insert X-Forwarded-For for each request and then configure Audit to log the X-Forwarded-For header (Configuration > Audit > Header Name 1 = "X-Forwarded-For").

See "audit protocol header" in the StorageGRID Administration Guide.