To configure the Lync Edge External XMPP Virtual Service, follow the steps below:

  1. Select View/Modify Services under Virtual Services in the left-hand navigation.

  2. Click Modify on the Lync Edge External XMPP Virtual Service.
  3. Expand the Real Servers section.
  4. Click Add New.
  5. Enter the Real Server Address.
  6. Confirm that Port 5269 is entered.
  7. Click Add This Real Server.
  8. Add additional Real Servers as needed.