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Progress DataDirect for JDBC for Salesforce Driver User's Guide Release 6.0.0

Troubleshooting

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Table of Contents
  • Welcome to the Progress DataDirect for JDBC for Salesforce Driver
    • What's New in this Release?
    • Requirements
    • Version String Information
    • Data Source and Driver Classes
    • Connection URL
    • Connection Properties
    • Mapping Objects to Tables
    • Data Types
      • getTypeInfo()
    • SQL escape sequences
      • Supported scalar functions
    • DataDirect tools
    • Additional information
    • Contacting Technical Support
  • Getting Started
    • Setting the Classpath
    • Data Source and Driver Classes
    • Connecting Using the DriverManager
      • Passing the Connection URL
      • Testing the Connection
    • Connecting using data sources
      • How Data Sources Are Implemented
      • Creating data sources
        • Example Data Source
      • Calling a data source in an application
      • Testing a data source connection
  • Using the driver
    • Required permissions for Java SE with the standard Security Manager enabled
      • Permissions for establishing connections
      • Granting access to Java properties
      • Granting access to temporary files
      • Permissions for bulk load from a CSV file
    • Connecting from an application
      • Setting the Classpath
      • Connecting Using the JDBC Driver Manager
        • Passing the Connection URL
        • Testing the Connection
      • Connecting using data sources
        • How Data Sources Are Implemented
        • Creating data sources
          • Example Data Source
        • Calling a data source in an application
        • Testing a data source connection
    • Using Connection Properties
      • Required Properties
      • Mapping Properties
      • Authentication Properties
      • Failover Properties
      • Proxy Server Properties
      • Web Service Properties
      • Bulk API Properties
      • Timeout Properties
      • Statement Pooling Properties
      • Additional Properties
    • Connecting Through a Proxy Server
    • Performance Considerations
    • Client-Side Caches
      • Creating a Cache
      • Modifying a Cache Definition
        • Disabling and Enabling a Cache
        • Refreshing Cache Data
      • Dropping a Cache
      • Caching MetaData
    • Catalog Tables
      • SYSTEM_CACHES Catalog Table
      • SYSTEM_CACHE_REFERENCES Catalog Table
      • SYSTEM_REMOTE_SESSIONS Catalog Table
      • SYSTEM_SESSIONS Catalog Table
    • Reports
    • Authentication
      • Configuring user ID/password authentication
      • Configuring OAuth 2.0 authentication
        • Registering your application with Salesforce
        • Obtaining the client ID, client secret, and scopes
        • Obtaining access and refresh tokens with Postman
        • Configuring the driver to use OAuth 2.0
        • Configuring the driver to use OAuth 2.0 with JWT grant
    • Data Encryption
      • FIPS (Federal Information Processing Standard)
    • Using Identifiers
    • Failover Support
    • IP Addresses
    • Statement pooling
    • Connection pooling
    • Timeouts
    • Views and Remote/Local Tables
    • Isolation Levels
    • Scrollable cursors
    • Unicode support
    • Error Handling
    • Large Object (LOB) Support
    • Parameter Metadata Support
      • Insert and Update Statements
      • Select Statements
    • ResultSet MetaData Support
    • Rowset Support
    • Auto-Generated Keys Support
    • DataDirect Bulk Load
      • Using a DDBulkLoad Object
        • Exporting data to a CSV file
        • Loading Data from a ResultSet Object
        • Loading Data from a CSV File
        • Specifying the bulk load operation
        • Logging
    • CSV files
      • Bulk load configuration file
      • Bulk load configuration file schema
      • Character set conversions
      • External overflow files
      • Discard file
    • Tracking JDBC calls with DataDirect Spy
      • Enabling DataDirect Spy
        • Using the JDBC DriverManager
        • Using JDBC Data Sources
        • DataDirect Spy attributes
  • Connection Property Descriptions
    • AccessToken
    • ApplyToLabel
    • AuthenticationMethod
    • BulkFetchThreshold
    • BulkLoadAsync
    • BulkLoadBatchSize
    • BulkLoadConcurrencyMode
    • BulkLoadJobSize
    • BulkLoadPollInterval
    • BulkLoadThreshold
    • BulkLoadVersion
    • CatalogOptions
    • ClaimsIssuer
    • ClaimsSubject
    • ClientID
    • ClientSecret
    • ClientTimeZone
    • ConfigOptions
      • AuditColumns (Configuration Option)
      • CustomSuffix (Configuration Option)
      • KeywordConflictSuffix (Configuration Option)
      • MapSystemColumnNames (Configuration Option)
      • NumberFieldMapping (Configuration Option)
      • UppercaseIdentifiers (Configuration Option)
    • ConnectionRetryCount
    • ConnectionRetryDelay
    • ConvertNull
    • CreateMap
    • EnableBulkFetch
    • EnableBulkLoad
    • EnablePKChunking
    • FetchSize
    • ImportStatementPool
    • InitializationString
    • InsensitiveResultSetBufferSize
    • InValuesLimit
    • JavaDoubleToString
    • JWTCertAlias
    • JWTCertPassword
    • JWTCertStore
    • LogConfigFile
    • LoginTimeout
    • MaxPooledStatements
    • Password
    • PKChunkSize
    • ProxyHost
    • ProxyPassword
    • ProxyPort
    • ProxyUser
    • ReadOnly
    • RefreshToken
    • RegisterStatementPoolMonitorMBean
    • SchemaMap
    • SecurityToken
    • ServerName
    • SpyAttributes
    • StmtCallLimit
    • StmtCallLimitBehavior
    • TransactionMode
    • User
    • WSCompressData
    • WSFetchSize
    • WSPoolSize
    • WSRetryCount
    • WSTimeout
  • Troubleshooting
    • Troubleshooting your application
      • Turning On and Off DataDirect Spy Logging
      • DataDirect Spy Log Example
    • Troubleshooting connection pooling
      • Enabling tracing with the setTracing method
      • Pool Manager Trace File Example
    • Troubleshooting statement pooling
      • Generating an export file with the exportStatement method
      • Statement pool export file example
    • Using Java Logging
      • Logging Components
        • JDBC API Logger
        • SQL Engine Logger
        • Web Service Adapter Logger
      • Configuring Logging
        • Using the JVM for Logging
        • Using the Driver for Logging
  • Supported SQL Statements and Extensions
    • Alter Cache (EXT)
      • Relational Caches
    • Alter Index
    • Alter Sequence
    • Alter Session (EXT)
    • Alter Table
      • Altering a Remote Table
        • Add Clause: Columns
        • Add Clause: Constraints
        • Drop Clause: Columns
      • Altering a Local Table
        • Add Clause: Columns
        • Add Clause: Constraints
        • Drop Clause: Columns
        • Drop Clause: Constraints
        • Rename Clause
    • Create Cache (EXT)
      • Relational Caches
      • Referencing Clause
      • Refresh Interval Clause
      • Initial Check Clause
      • Persist Clause
      • Enabled Clause
      • Call Limit Clause
      • Filter Clause
    • Create Index
    • Create Sequence
      • Next Value For Clause
    • Create Table
      • Creating a Remote Table
        • Column Definition for Remote Tables
        • Constraint Definition for Remote Tables
        • Foreign Key Clause
      • Creating a Local Table
        • Column Definition for Local Tables
        • Constraint Definition for Local Tables
    • Create View
    • Delete
    • Drop Cache (EXT)
    • Drop Index
    • Drop Sequence
    • Drop Table
    • Drop View
    • Explain Plan
    • Insert
      • Specifying an External ID Column
    • Refresh Cache (EXT)
    • Refresh Map (EXT)
    • Select
      • Select Clause
        • Aggregate Functions
        • From Clause
          • Join in a From Clause
          • Subquery in a From Clause
        • Where Clause
        • Group By Clause
        • Having Clause
        • Union Operator
        • Intersect Operator
        • Except and Minus Operators
        • Order By Clause
        • Limit Clause
    • Update
    • SQL Expressions
      • Column Names
      • Literals
        • Character String Literals
        • Numeric Literals
        • Binary Literals
        • Date/Time Literals
        • Integer Literals
      • Operators
        • Unary Operator
        • Binary Operator
        • Arithmetic Operators
        • Concatenation Operator
        • Comparison Operators
        • Logical Operators
        • Operator Precedence
      • Functions
      • Conditions
    • Subqueries
      • IN Predicate
      • EXISTS Predicate
      • UNIQUE Predicate
      • Correlated Subqueries
  • Copyright
Table of Contents

Troubleshooting

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  • Last Updated: June 6, 2018
  • 1 minute read
    • DataDirect Connectors
    • JDBC
    • Salesforce 6.0
    • Documentation

This section provides information that can help you troubleshoot problems when they occur.

Contents
  • Troubleshooting your application
  • Troubleshooting connection pooling
  • Troubleshooting statement pooling
  • Using Java Logging
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