Link the LoadMaster with a DigiCert Account
- Last Updated: July 27, 2026
- 4 minute read
- LoadMaster
- LoadMaster GA
- Documentation
- The Directory URL of the DigiCert ACME server
- Your Key ID
- Your HMAC key
For information on obtaining these values, refer to the DigiCert documentation for your account's ACME automation setup.
- Go to Certificates & Security > ACME Certificates.

- Select DigiCert.

- Enter the URL of the Automated
Certificate Management Environment (ACME) server in the Directory URL field and click Set Directory
URL.Note: The default URL is the DigiCert production ACME server: https://one.digicert.com/mpki/api/v1/acme/v2/directory. This can be changed as needed.The LoadMaster supports API version 2 of the ACME protocol.
- Enter the Key ID used for identification on the DigiCert account and click Set Key ID.
- Enter the Hash-Based Message Authentication Code (HMAC) key used to authenticate to the DigiCert account and click Set HMAC Key.
- If you do not have an account key
already, you can register for one by entering your Email Address, which is mandatory in this case. If you have an
account key already, you can import the account key file that yo obtained from a
previous registration with DigiCert.
Clicking Register Account registers the LoadMaster as an ACME client with DigiCert and generates a private key (account key) on the LoadMaster. To reuse the same DigiCert account key on another LoadMaster, take a backup of the LoadMaster (System Configuration > System Administration > Backup/Restore) and its related certificates (Certificates & Security > Backup/Restore Certs), if available. To restore the backup on the other LoadMaster with account information only, follow the below steps:
-
Go to System Configuration > System Administration > Backup/Restore.
-
Click Choose File, browse to and select the created backup file.
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Select the LoadMaster Base Configuration checkbox and then click Restore Configuration to restore the backup.
If the created backup includes the account details, certificates and connected virtual services information, then follow the below steps to restore the backup:
-
Go to System Configuration > System Administration > Backup/Restore.
-
Click Choose File, browse to and select the created backup file.
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Select the LoadMaster Base Configuration and VS Configuration checkbox and then click Restore Configuration to restore the backup.
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Then, go to Certificates & Security > Backup/Restore Certs.
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Click Choose File, browse to and select the certificate backup file.
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Select the type of certificates from drop-down list provided.
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Enter the passphrase associated with the certificate backup file and click Restore Certificates.
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- If you have an existing DigiCert
account, you can upload the Account Key File, enter the
Pass Phrase, and click Upload
Account Key to link to your existing account.Note: You can retrieve the account key file from other ACME clients that you registered the account with.
- Once you have successfully
registered or linked to your existing DigiCert account, the Manage ACME Certificates screen appears.

- You can set the Renew Period for the DigiCert certificates.
The next step is to request a new certificate. Refer to the section below for instructions on how to do this.
You can click Delete ACME Configuration Parameters to remove the ACME account settings (which allows you to configure the ACME account settings from the start).