Common failure modes and resolutions
- Last Updated: December 23, 2025
- 1 minute read
- OpenEdge
- Version 12.8
- Documentation
Understanding common failure modes helps you diagnose issues quickly and apply the correct
resolution steps. The following table lists symptoms, their impact, and recommended
resolutions:
| Symptom | Impact | Resolution |
|---|---|---|
| JWKS endpoint timeout | Service account authentication failures (401 errors) | Provide a fallback static key or restore identity provider availability |
| Scope misconfiguration hides all tools | Empty tool catalog | Adjust default scope mapping |
| Response guard blocked key tool | Tool becomes unusable | Increase the limit, test the configuration, and redeploy |