MOVEit Transfer prompts you to scan a QR code () at sign-on when:
  • A MOVEit Transfer admin forces MFA on your account (and where a mobile-based authenticator app is the default factor) to verify your identity.
  • You enable this method (authenticator app running on your mobile device) in your MOVEit Transfer account settings.

Use QR Code to Pair Your Device with MOVEit Transfer

When you generate a temporary PIN using the QR code, it is like sharing a secret about your account that only you and MOVEit Transfer know. The QR code (or, alternatively, the text key) is used to spawn a temporary PIN for you.

Important : Before you begin, you need an authenticator app installed on your smartphone or mobile device.
Figure 1. User prompted to register QR code (pairs mobile device with account) at next sign-on time

1.

Scan the QR Code
  • Sign-on to MOVEit Transfer. (QR code displays)
  • Open an authenticator app (Google Authenticator or equivalent) on your trusted mobile device.
  • In the authenticator app, Choose 'add' , then choose Scan a Code .

2.

Get the Generated Verification Code

The authenticator app generates a temporary PIN for MOVEit Transfer. This PIN is your verification code.

Authenticator apps refresh the temporary PIN automatically. It is best to use it right away.

3.

Enter the Verification Code

Type the verification code into the Enter Verification Code text box and click Verify.

The multi-factor handshake is complete.

You verified your identity to MOVEit Transfer by two distinct methods.

Use the Text String Key (Can't Scan the Code)

If your smartphone is low on charge or its camera does not work, you can share the shared secret with the authenticator app as a string of characters.

  1. Click Show key link.

    MOVEit Transfer presents the text string key you can use instead of the QR code.

  2. On your smart phone or mobile device, with Google Authenticator open, click '+' and then choose Enter a provided key.
  3. Type the key displayed by MOVEit Transfer into Google Authenticator.

    Google Authenticator generates your temporary PIN. This is your MOVEit Transfer Verification Code.