Configure the LoadMaster
- Last Updated: September 4, 2025
- 2 minute read
- LoadMaster
- LoadMaster LTSF
- Documentation
Note: The LoadMaster can only use one RSA server at a time.
In the LoadMaster Web User Interface (WUI), follow the steps below:
- In the main menu, select Virtual Services and Manage SSO.Note: For steps on how to configure an SSO domain and ESP, refer to the ESP, Feature Description document.
- Click Modify on the relevant SSO domain.
- Select RSA-SecurID as the Authentication protocol.Note: It is also possible to select RSA-SecurID and LDAP as the Authentication Protocol. If this is selected, the LDAP Endpoint will also need to be selected.
- In the RSA-SecurID Server(s) text box, enter the address(es) of the RSA-SecurID server(s) that are used to validate this domain.
- Click Set RSA-SecurID Server(s).
- In the RSA Authentication Manager Config File field, click Choose File.
- Browse to and select the file exported in the Export the Authentication Manager Configuration section.
- Click Set RSA AM Config.
- Enter the login domain to be used in the Domain/Realm text box.Note: This is also used with the logon format to construct the normalized username, for example; - Principalname: <username>@<domain> - Username: <domain>\<username>Note: If the Domain/Realm field is not set, the Domain name set when initially adding an SSO domain is used as the Domain/Realm name.
- Select the relevant option for Logon Format (Phase 1 RSA-SecurID).
- Select the relevant option for Logon Format (Phase 2).Note: The different logon formats are described below: - Not Specified: The username will have no normalization applied to it - it is taken as it is typed. - Principalname: Selecting this as the Logon format means that the client does not need to enter the domain when logging in, for example username@domain. The SSO domain added in the corresponding text box is used as the domain in this case. - Username: Selecting this as the Logon format means that the client needs to enter the domain and username, for example domain\username. - Username Only: Selecting this as the Logon Format means that the text entered is normalized to the username only (the domain is removed).
- Enter the Test User and click Set Test User.
- Enter the Test User Password and click Set Test User Password.
Note: The LoadMaster will use this test information in a health check of the SecurID Server. These details are static and should be set in the RSA management WUI. This health check is performed every 20 seconds.