Several prerequisites are listed in the sections below.

Install an SSL Certificate on the LoadMaster

An SSL certificate must be installed on the LoadMaster for some of the services being load balanced. Before you import the certificate, make sure you have it available to the user who manages the LoadMaster. The certificate must match the hostname which is used to connect to the load balanced services of the LoadMaster. The hostname can be a single wildcard, for example, *.domain.com, or multiple regular certificates, for example, rdweb.domain.com.

To install an SSL certificate on the LoadMaster, follow the steps below in the LoadMaster Web User Interface (WUI):

  1. In the main menu, select Certificates & Security > SSL Certificates.

  2. Click Import Certificate.

  3. Click Choose File.
  4. Browse to and select the certificate.
  5. Enter a Pass Phrase if needed.
  6. Enter a name (preferably the DNS name of the service) in the Certificate Identifier field.
  7. Click Save then click OK.

This certificate is assigned to some of the Virtual Services in later steps.

It is also possible to use this certificate for administrative purposes (browsing the LoadMaster WUI). To do this, on the Manage Certificates screen, select the certificate in the Administrative Certificates drop-down list and click Use Certificate.

Disable Options on the Real Servers

Disable the following two options on the Real Servers:

  • Use IP Address Redirection
  • Use RD Connection Broker load balancing