A number of manual actions can be performed on a selected device directly from the My Network map. Select any device to display the corresponding device information card. Click , then select the action to be performed. You can also access the menu of device management actions by simply right-clicking the device's icon on the map.

  • Copy Device To. This action creates a shortcut to a device within a selected group which provides access to that device still residing in its original group.
  • Move Device To. This action relocates a device from its original group to another group.
  • Delete Device. This action deletes a device from WhatsUp Gold.
  • Remove From Group. This action launches a dialog where you can select one or more devices from which to remove group membership. Please note, this does not delete the device from WhatsUp Gold.
  • Acknowledge Device. This action allows you to acknowledge a state change on a device. Please note, acknowledging a state change does not prevent a device from firing actions. Place the device in maintenance mode to stop actions from firing.
  • Poll Now. This action immediately requests an updated status from a device prior to the next automatic polling time per the configured polling interval.
  • Refresh Device Details. This action retrieves any updated and/or additional attribute information since the device was originally added to WhatsUp Gold.
  • Refresh Connectivity. This action retrieves any updated and/or additional layer 2 information since the device was originally added to WhatsUp Gold.
  • Set Up/Down Dependency. These actions launch a dialog where you can specify which active monitors on the selected device must be up/down for the device status to be reported as up/down.
  • Start Maintenance Mode. This action prevents the selected device from being polled, actions from being triggered, and disables logging activity.
  • Tools. This action displays a menu of tools used to assist in troubleshoot potential problems with the selected device.

When multiple devices are selected, the device management actions available vary slightly. Edit Devices appears in place of Tools. This option allows you to make configuration changes to the selected devices in bulk including assigning credentials, monitors, and action policies, editing active and passive monitor properties, setting maintenance schedules and dependencies, specifying polling interval and interfaces, creating attributes, and appending notes to the device properties.