Alert Center Item History report tracks an item through the system from creation to completion.

Understand column data

The default view of each report contains a grid with the following columns:

  • State. Current item state.
  • Notification Progress. Displays the progress status of an assigned notification policy. Possible progress states include Pending, Step 1, Step 2, Step 3, Done, Acknowledged, Resolved, or Repeating Step 3.
  • Value. Value observed that caused the device aspect to fall out of threshold.
  • Comment. Comments entered at the time the item was updated.
  • Entry Time. Time updated.
  • Duration. How long the item has remained in the current state since it went out of threshold.

  • Export Report Data

    Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:

    • HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
    • Excel. Generate and download a .xml spreadsheet containing your report data.
    • CSV. Generate and download a .csv file containing your report data.
    • Text. Generate and download a .txt file containing your report data.
    • Schedule Export. Set a recurring date and time, format, and email destination for report data export.