User and Group Library (SETTINGS menu > Users & User Groups) is where you can create, modify, and remove individual user accounts or groups of users from WhatsUp Gold. Upon accessing the library, the list of current users is displayed along with any assigned group memberships and authentication type. Use the following controls to administer WhatsUp Gold users and groups:

Add a user or user group

  1. Click , then select from the dropdown menu that appears to create a new User or Group.
  2. Select any user account displayed, then click to modify the settings for that user, to delete the user from WhatsUp Gold entirely, or to create a new user account using the settings and permissions for the selected account as a template.

Apply device specific user access

Select Configure Device Group Access Rights to allow the selected user to view and/or modify settings for specific groups and devices. This feature can be used when WhatsUp Gold manages administrative domains, each with their own devices, environment and level and scope of privilege. For such a case, any one user or administrator might needs to view/edit/consume monitor data only for relevant devices.

When Configure Device Group Access Rights is enabled, responsible individuals can grant each user permissions for only those devices for specific device groups. Please note, to add a device to a group, a user must have Group Write rights to that group.

Important: When you enable the Configure Device Group Access Rights, WhatsUp Gold users will only have access to devices as configured using Device Group Properties. It is best practice to begin these users with read-only access to their home device group increase privilege as need warrants.

Manage WhatsUp Gold user password policy

Click Password Policy Settings to manage settings specific to password usage with WhatsUp Gold including lockout, expiration, reuse, retention, notification, and complexity.

Important: Ipswitch recommends changing default passwords for both the admin and guest user accounts created automatically during WhatsUp Gold installation.