Existing Known Issues
- Last Updated: November 8, 2024
- LoadMaster
- LoadMaster GA
- Documentation
| PD-20101 |
Network Telemetry: The 7.2.56.0 version of the Network Telemetry Add-on may not function after being enabled on one or more interfaces. Flow data will not be sent to the Flowmon Collector and the following message will appear repeatedly in the system log: flowd: Monitor for interface 0 (pid xxxxx) died - exited with status 1 The workaround is to remove the 7.2.56.0 version of the add-on package and install the 7.2.55.0 version, using the controls on the System Configuration > System Administration > Update Firmware page. The add-on package can be downloaded from the LoadMaster Add-on Packages page. |
| PD-19953 | SNMPv2c Walk: When using SNMP Version 2c, the Walk command may not work, returning no data. The workaround is to enable the SNMPv3 check box in the SNMP configuration and then disable it. The Walk command should then work properly via SNMPv2c. |
| PD-19704 | GEO Cluster Status: When adding a Cluster that is unavailable (DOWN) to a Site, the Site may reflect the Cluster's status as available (UP) for a short time before changing to DOWN. |
| PD-19108 |
GEO: Modifying an FQDN entry displays a spurious error on the system console, similar to the one shown below. The FQDN is modified properly. <FQDN>:794 Uncaught ReferenceError: disp_addrr_elements is not defined at <FQDN>:794 (anonymous) @ <FQDN>:794 |
| PD-19093 | GEO: Cannot configure GEO into partnering mode unless there is at least one FQDN already defined. |
| PD-18646 | Certificate-Based Administrative Login: Using a certificate that does not have a SAN attribute (i.e., no Principal Name) results in a failed login attempt. |
| PD-18615 | GEO: No statistics (queries per second, etc.) are displayed for a site if the FQDN is configured to use the "All Available" Selection Criteria. |
| PD-18099 | Client Certificates: Authentication may be denied if multiple "Other names" are present in the client certificate. |
| PD-17927 | LDAP UI Access: Under certain circumstances, a user that has no LDAP credentials can gain access to the UI. |
| PD-15872 | LDAP/Syslog: StartTLS is not working when the Server Certificate Validation flag is enabled. |
| PD-15633 | GEO: If you add a Zone Name to GEO after you have created working FQDNs, GEO may no longer respond to queries for one or more of the FQDNs after the Zone Name is added. The workaround is to remove and then re-add the FQDNs that are no longer working. |
| PD-15475 | VS Redirects: If you attempt to upload a new redirect error HTML file to a Virtual Service with Not Available Redirection Handling enabled while traffic is currently being redirected, then traffic to the VS is dropped. Click the Error Message radio button in the UI and the VS begins accepting connections again. |
| PD-15354 | SSO Timeout: In LMOS 7.2.51.0, a fix was introduced for issues that caused an SSO client to not be properly logged out when the configured session timeout expires. It has been observed that while sessions do timeout, they are not always closed immediately upon the expiry of the timer; it can take close to a minute longer for the session to be closed. |
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PD-15294 |
ESP Verify Bearer Header: LoadMaster does not return an error when an encrypted token is received and there is no SSL certificate assigned to the VS to decrypt the token. |
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PD-15172 |
ESP Verify Bearer Header: Validation is not working when "Allowed Virtual Hosts" and "Allowed Virtual Directories" are blank on the Virtual Service. |
| PD-14943 | Single Sign On: When Form Based Authentication is enabled on the server side, it is possible that after filling out correct credentials and submitting the login form, the form will be presented again; once the second login form is submitted with correct credentials, the login succeeds. |
| PD-13899 | ACLs and Real Servers: Real Servers located on networks on which LoadMaster also has an IP address are always allowed to access Virtual Services on that network interface regardless of any access control list (ACL) settings on LoadMaster. For Layer 7 services, this issue can be worked around using Content Rules. The workaround for other services is to block access for local Real Servers (if desired) on another network device (firewall, switch, router, etc.). |
| PD-12838 | ESP / SSO: The ESP Permitted Group SID(s) setting is not working as expected when configured on a SubVS. |
| PD-12616 | WAF / Compression: With Web Application Firewall (WAF) enabled, compressed files are incorrectly decompressed. As a workaround, ensure compression is enabled in VS Advanced Properties by selecting the Enable Compression option. |
| PD-12492 | Downgrade: If an Azure VLM is downgraded to the LTS firmware release (7.1.35.x), the WUI may display in the top right-hand corner that the VLM is a Hyper-V VLM. This indicates that the Azure VLM Add-On Package must be added to the system to provide full Azure VLM functionality. If this occurs, please contact Kemp Support to get the required add-on package. |
| PD-12354, PD-10466 | Hardware Support: The LoadMaster models LM-X15, LM-X25, and LM-X40 do not support the following SFP+ modules: LM-SFP-SX (SFP+ SX Transceiver 1000BASE-SX 850nm, 550m over MMF), LM-SFP-LX (SFP+ LX Transceiver 1000BASE-LX 1310nm, 10KM over SMF). |
| PD-12237 |
HA / NTP: Configuring NTP for the first time after the system is running in High Availability (HA) mode and when the current time on the two machines is not correct, may cause the systems to both go into the Active state. The workaround for the issue of having two Active LoadMasters in HA is as follows:
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| PD-12147 | ESP / RADIUS: In a LoadMaster configuration with ESP and Radius server-side authentication enabled, sessions may fail to be established. |
| PD-12058 | Browser Support: An issue exists when connecting to the LoadMaster WUI when using newer versions of the Firefox browser on initial configuration of a hardware FIPS LoadMaster. |
| PD-11861 | RADIUS / IPv6: IPv6 is not supported by the current RADIUS implementation in the LoadMaster for both WUI Authorization and ESP Authentication. |
| PD-11166 | Networking: Azure LoadMasters are not translating the additional network address between the Master and Slave correctly. |
| PD-11044 | SharePoint Virtual Services: A second authentication prompt is presented when a file is uploaded to SharePoint with the following configuration: WAF is configured with Process Responses enabled on the main Virtual Service and KCD is enabled on the SubVS level for server-side authentication. |
| PD-10917 | HA: An issue exists when setting up a 2-armed HA Virtual LoadMaster in Azure. |
| PD-10784 | HA: Configuring LoadMaster HA using eth1 on an Amazon Web Services (AWS) Virtual LoadMaster does not work. |
| PD-10490 | WAF: The vsremovewafrule RESTful API command does not allow multiple rules to be removed. This problem has been fixed. |
| PD-10193 | Exchange 2010 Virtual Services: A WAF, ESP, and KCD configuration with Microsoft Exchange 2010 is not supported. |
| PD-10188 | Browser Support: (Safari) When adding a Real Server to a Virtual Service or SubVS using the Safari browser, the list of available Real Servers is not available. |
| PD-10159 | Statistics: When upgrading firmware from version 7.1.35.n, CPU and network usage graphs are not appearing. As a workaround, reset the statistics in the WUI. |
| PD-10136 | Clustering: In a LoadMaster cluster configuration, a new node can be added with the same IP address as an existing node. |
| PD-9816, PD-9476 | WAF: There is an API command to list individual rules in a ruleset, but there is no command to list the available rulesets themselves. |
| PD-9765 | GEO: DNS TCP requests from unknown sources are not supported. |
| PD-9507 | Networking: Unable to add an SDN controller using the RESTful API/WUI in a specific scenario. |
| PD-9375 | SharePoint Virtual Services: Microsoft Office files in SharePoint do not work in Firefox and Chrome when using SAML authentication. |