The LoadMaster licensing Fully Qualified Domain Name (FQDN) has changed. Previously, the FQDN was alsi.kemptechnologies.com. Now, it is licensing.kemp.ax. In some scenarios, Kemp recommends adding the licensing FQDN as an allowed URL on your firewall to ensure all licensing features work, including the downloading and updating of Web Application Firewall (WAF) rules. The URLs to allow vary depending on your LoadMaster firmware version:

  • LoadMaster firmware version 7.2.48.3 and above: licensing.kemp.ax
  • LoadMaster firmware versions below 7.2.48.3: alsi.kemptechnologies.com and alsi2.kemptechnologies.com