If you elect to define an action for an alert, you can choose to send e-mail notifications to one or more recipients you set up during the initial OpenEdge Management configuration. The content of the e-mail message is similar to the data that appears on the Alert details Summary page.

OpenEdge Management supplies these default e-mail actions, each of which you can customize:

  • Default_Clear_Action
  • Default_Mail_Action
  • Default_Pager_Action
  • Default_Task_Action

To access the OpenEdge Management default e-mail actions:

  1. In the console menu, choose one:
    • Select Library > View > Actions.
    • Select Library > Go to Library > View Actions.
    The Library.Actions page appears.
  2. Click E-mail Action from the actions listed in the detail frame.
    The OpenEdge Management default e-mail actions appear in Library.Actions.E-mail Action page.

The e-mail that the recipient receives in an electronic mail box, PDA, or other electronic device also contains links to OpenEdge Management, a link to the resource involved, and a link to alert details as they display on the Alert details Summary page. From the Alert details Summary page, you can review and process the information, as needed.

See OpenEdge Management: Resource Monitoring for details about initiating e-mail notifications and changing the content and format of e-mail messages.