Step 1: Get the Initial Verification Code

There are two scenarios where MOVEit Transfer will prompt you to check your email account for a verification code:

  • User opt in. You click on Enable to add email as an available method for identity verification (My Account - Multi-Factor Authentication) using the currently configured email address.
  • Site Policy. Your administrator turned on multi-factor authentication and you receive an initial setup message at sign on.

Step 2: Provide the Code Back to MOVEit Transfer (one of the following)

Scenario 1: User Opts In. When you opt in to use email as a factor, MOVEit Transfer sends you an initial email to verify your account directly.

Scenario 2: Email as a Factor is Site Policy. If a MOVEit Transfer administrator requires email as a second method of identity verification, MOVEit Transfer sends you an email to verify your account. The email is sent at your first sign-in attempt after the site policy is implemented.