SSO Greeting Message
- Last Updated: April 17, 2026
- 2 minute read
- LoadMaster
- LoadMaster GA
- Documentation
The login form can be customized by adding text. To do this, follow the steps below in the LoadMaster Web User Interface (WUI):
- In the main menu of the WUI, select Virtual Services and View/Modify Services.
- Click Modify on the relevant Virtual Service.
- Expand the ESP
Options section.

- Ensure that ESP is enabled.
- Ensure that the Client Authentication mode is set to Form Based.
- Enter the text that you would like to appear on the form within the SSO Greeting Message text box.
- Click the Set SSO Greeting Message button.
Note: The message
can have up to 255 characters.

An example Exchange login form with an SSO greeting message is shown in the screenshot above.

The SSO Greeting Message field accepts ASCII characters and HTML code, so you can insert an image if required.
Note: The SSO Greeting Message displays up to 255 characters. Any
ASCII character is accepted and will be displayed in the message, with two
exceptions: the grave accent character ( ` ) and the single
quote ( ’ ).If a grave accent character is used in the SSO
Greeting Message, the character will not display in the output, for example a`b`c becomes abc. If a single quote
is used, users will not be able to log in.
Note: In addition
to ASCII characters, HTML-encoded characters are also accepted and can be used to
display non-ASCII characters in the login form; just type HTML-encoded characters
into the SSO Greeting Message text box in the LoadMaster. For
example, for the letter Ä, you must type the HTML-encoded
code for this letter, for example, Ä. For further
information, please see: List of XML and HTML character entity
references.