After configuring the address details and accessing the LoadMaster using the Web User Interface (WUI), the LoadMaster must be licensed. For further information on licensing, refer to the Licensing, Feature Description.

If licensing fails for any reason, various debug options will become available on both the WUI and the console. These options can be used to troubleshoot problems that may occur when trying to license the LoadMaster.

If licensing fails for any reason, a diagnostics menu appears when the LoadMaster console is accessed. This menu has the following options:

  • Ping: Performs a ping on the specified host. The LoadMaster tries to auto-detect what type of ping to use (ping for IPv4 and ping6 for IPv6). If this auto-detection does not work, you are asked which ping to use.
  • Traceroute: Performs a traceroute of the specific host.
  • Ifconfig: Displays raw ifconfig output.
  • Continue configuration: Use this option to reconfigure the address details of the LoadMaster.