Refer to the following sections for troubleshooting details.

Factory Reset

If you perform a factory reset on your VLM, all configuration data, including the VLM’s IP address is deleted. During the subsequent reboot the VLM attempts to obtain an IP address using DHCP. If the VLM is on a different subnet to the DHCP server then an IP address will not be obtained and the IP address is set to the default 192.168.1.101.

The VLM may not be accessible using this address. If this is the case then you must run through the quick setup using the console as described in the Configuring the LoadMaster via the Console section.

VMware Tools

The VLM supports integration with VMware Tools. For more information, please refer to the VMware Tools Add-On Package, Feature Description.

Working with VMware Virtual Switches

When working with VMware Virtual Switches within your configuration, please ensure that the value of the Forged Transmit Blocking option is Accept. If this option’s value is Reject, the LoadMaster is prevented from sending traffic as it appears to come from nodes on the network other than the LoadMaster.

Please refer to your VMware documentation for further details on how to configure the VMware Virtual Switch.