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Installation Guide LoadMaster HA for Azure

Troubleshooting

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Table of Contents
  • Introduction
    • Known Issues/Limitations
  • Prerequisites
  • Manually Configure LoadMaster HA in Azure
    • Licensing Options
    • Create the First Virtual LoadMaster in Azure
    • Create the Second Virtual LoadMaster in Azure
    • Enable a 10 Gb Interface (Optional)
  • Create the Internal Load Balancer (ILB)
    • Create a Back-end Pool
    • Create Load Balancing Rules
    • Create Inbound NAT Rules
    • Create Outbound Rules
    • Manage Rules to Allow Traffic on Azure Load Balancer
  • Network Security Groups
  • Configure the LoadMasters
  • Configure GEO Clusters with HA
  • LoadMaster Firmware Upgrades/Downgrades
  • Best Practices for Backups
  • Change the 'bal' User Password using the Serial Console
  • Troubleshooting
    • Check which LoadMaster is Active
    • First/Second Unconnected
    • Connection to Default Gateway Failed
    • Virtual Machine Inaccessible
    • Run a TCP Dump
    • Sync Problems
    • Misconfigured ILB
    • Problems Reaching a Virtual Service
  • References
Table of Contents

Troubleshooting

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  • Last Updated: November 5, 2024
  • 1 minute read
    • LoadMaster
    • LoadMaster LTSF
    • Documentation

The sections below provide some basic troubleshooting tips. If further assistance is required, contact Progress Kemp Support: LoadMaster Support and Learning Hub.

Contents
  • Check which LoadMaster is Active
  • First/Second Unconnected
  • Connection to Default Gateway Failed
  • Virtual Machine Inaccessible
  • Run a TCP Dump
  • Sync Problems
  • Misconfigured ILB
  • Problems Reaching a Virtual Service
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