First, the root certificate (which is needed for chaining certificates presented by clients) needs to be installed on the LoadMaster. To do this, follow the steps below in the LoadMaster WUI:

  1. In the main menu, select Certificates & Security > Intermediate Certs.

  2. Click Choose File.
  3. Browse to and select the relevant certificate file.
  4. Enter the desired filename.
  5. Click Add Certificate.
  6. Click OK.