To configure an offloaded Virtual Service for SAP CRM, follow the steps below:

  1. In the main menu of the LoadMaster WUI, go to Virtual Services > Add New.

  2. Enter a Virtual Address.
  3. Enter 44300 in the Port field.
    Note: The port may differ depending on SAP environment. To ensure you use the correct port, please consult with your SAP administrator.
  4. Enter a recognisable Service Name, for example SAP CRM Offloaded.
  5. Ensure that tcp is selected as the Protocol.
  6. Click Add This Virtual Service.
  7. Configure the settings as shown in the following table:
    Note: * Information about managing LoadMaster certificates can be found in the SSL Accelerated Services, Feature Description.

    Section

    Option

    Value

    Comment
    Basic Properties Service Type HTTP/HTTPS

    Standard Options

    Transparency Disabled
    Persistence Mode Active Cookie

    Persistence Timeout 8 Hours

    Cookie name Enter a unique cookie name. Click Set Cookie.
    Scheduling Method round robin
    Idle Connection Timeout 1800 Click Set Idle Timeout.
    SSL Properties SSL Acceleration Enabled Click OK.
    Certificates Select the certificate previously imported. Click the > button to assign the certificate. *
    Require SNI hostname Disabled
    Supported Protocols TLS1.1, TLS1.2, and TLS1.3 enabled
    Client Certificates No Client Certificates Required

    Real Servers

    Real Server Check Method HTTP Protocol
    Use HTTP/1.1 Enable
    HTTP Method HEAD
  8. Add the Real Servers:
    1. Click the Add New button.
    2. Enter the Real Server Address.
    3. Enter the correct Port.
      Note: Please use the IP Address and Port of the backend server.
      Note: The Forwarding method and the Weight values are set, by default, to those shown in the diagram in the Real Servers section above. If required these settings may be altered.
    4. Click Add this Real Server. Click OK to close the pop-up message.
    5. Repeat steps b) to d) above to add more Real Servers as needed, based on the environment.