The Progress Kemp Application Template will configure 3 Virtual Services (Port 9191,9192,9193). There are some PaperCut environment which will require additional ports to support some multi-function devices. In the event extra ports are required you can modify an existing Application Server Virtual Service and in the top right-hand corner click duplicate VIP and enter the new port. The below link provides details on these extra ports.

https://www.papercut.com/kb/Main/FirewallPorts#multi-function-devices

The following are the steps involved and the recommended settings to configure the PaperCut Web Interface Virtual Service:

  1. In the main menu of the LoadMaster UI, go to Virtual Services > Add New.

  2. Type a valid Virtual Address.
  3. Select the Papercut Application Server template in the Use Template drop-down list.
  4. Click Add this Virtual Service.
  5. Click View/Modify Services in the left-hand navigation.
  6. Select Modify for PaperCut Application Server – HTTP 9191 Virtual Service.
  7. Expand the Real Servers section.
  8. Update Health Check Authorization Key (the Authorization Key for health checking can be found on the PaperCut Application Server under Web User Interface > Options > Advanced) in the URL field.
  9. Click Add New.
  10. Type the Real Server Address.
  11. Select Direct Return for Forwarding Method.
  12. Click Add This Real Server.
  13. Repeat these steps to add more Real Servers as needed.
  14. Click View/Modify Services in the left-hand navigation.
  15. Select Modify for PaperCut Application Server – HTTPS 9192 Virtual Service.
  16. Expand the Real Servers section.
  17. Update Health Check Authorization Key (the Authorization Key for health checking can be found on the PaperCut Application Server under Web User Interface > Options > Advanced) in the URL field.
  18. Click Add New.
  19. Type the Real Server Address.
  20. Select Direct Return for Forwarding Method.
  21. Click Add This Real Server.
  22. Repeat these steps to add more Real Servers as needed.
  23. Click View/Modify Services in the left-hand navigation.
  24. Select Modify for PaperCut Application Server –9193 Virtual Service.
  25. Expand the Real Servers section.
  26. Update Health Check Authorization Key (the Authorization Key for health checking can be found on the PaperCut Application Server under Web User Interface > Options > Advanced) in the URL field.
  27. Click Add New.
  28. Type the Real Server Address.
  29. Select Direct Return for Forwarding Method.
  30. Click Add This Real Server.
  31. Repeat these steps to add more Real Servers as needed.