Greenway PrimeSUITE is a fully integrated Practice Management (PM) and Electronic Health Record (EHR) software package for hospitals and private practices. PrimeSUITE gives access to data from a single interface. This allows physicians and support staff to complete accurate documentation, schedule appointments, monitor revenue cycles, and generate reports all from one dashboard.

PrimeSUITE makes information available in real-time throughout the practice, giving staff on-demand access to the data they need. The LoadMaster delivers an exceptional, cost-effective and easy to use solution which, by employing Load Balancing, balances requests across PrimeSUITE servers.

When deployed as a pair, two LoadMasters give the security of High Availability (HA). HA allows two physical or virtual machines to become one logical device. Only one of these units is ever handling traffic at any particular moment. One unit is active and the other is a hot standby (passive). This provides redundancy and resiliency, meaning if one LoadMaster goes down for any reason, the hot standby can become active, therefore avoiding any downtime. For more information on HA please refer to: High Availability (HA), Feature Description.

Document Purpose

This document is intended to provide guidance on how to deploy Greenway PrimeSUITE with a LoadMaster. The Progress Kemp Support Team is available to provide solutions for scenarios not explicitly defined. For further details, refer to the: LoadMaster Support and Learning Hub.