Syncplicity consists of a cloud-based orchestration layer connecting authenticated and authorized clients with their storage using a customer-specific URL.

Based on the URL content, the LoadMaster infrastructure forwards the customer request to the customer-specific Storage Connector. The Storage Connector services the customer request by communicating with the EMC Atmos service via the LoadMaster.

While the Cloud Orchestrator is designed to deal with a single IP address (Storage Connector), the LoadMaster enables a multi-tenant environment by selecting the client’s Storage Connector based on the client-specific URL.