If the installer successfully creates the product installation directory, the installer writes a log file to the following directory:

  • Windows: install_dir\install\logs
  • UNIX/Linux: install_dir/install/logs

The name of the log file takes the form driverdatabasename_Install_timestamp.log where:

driverdatabasename
is the name of the database for which the driver was developed.
timestamp
is the date and time the driver was installed.

For example, if you installed the Progress DataDirect for JDBC for MongoDB driver on June 23, 2014 at 9 AM, the file log name would be Mongodb_Install_06_23_2014_09_00_00.txt.

Examine the log file for a record of any problems that may have occurred during the installation.

If a silent installation fails completely, the installer writes a file named Progress_DataDirect_for_JDBC_SilentInstallFailed.log to the temporary directory where you unzipped the installation files.

If you need help interpreting the contents of these files, contact Progress DataDirect customer support.