This topic outlines:

  • Best practices if you have made any customizations to your database.
  • All upgrade paths (helpful tip on resetting log data tamper check setting).
  • Upgrading large MOVEit Transfer deployments.
  • Upgrading from a release without Secure Folder Sharing (postinstall task).

Any custom schema, tables, and fields (if applicable) must be backed up

It is best practice to backup any customizations before you run the MOVEit Transfer installer. MOVEit Transfer database schema customizations are not supported. If you change the name or add schema, indexes, or tables, the MOVEit Installer will not expect these manual changes and attempt to revert them.

Reset tamper check for logs

If you have logs that include data from before and after a software upgrade, tamper check verification shows false positive tamper errors when verifying the logs

To prevent this situation, do the following when upgrading MOVEit DMZ software to MOVEit Transfer 2017 (and later).

  1. Before you upgrade, manually start the MOVEit DMZ Log Tamper Check program from the Start menu.
  2. Immediately after you upgrade:
    • Sign on as System Administrator. Click SETTINGS.
    • In the System section, Tamper Detection row, click Reset All Orgs.
  3. Click Reset Tamper Detection Data.

Upgrading large deployments

Certain large MOVEit Transfer deployments will install significantly faster than before. Please see the MOVEit Transfer Installation Guide for details on this and new disk space requirements that enable the quicker upgrade.

Upgrading to a release with Secure Folder Sharing (a post upgrade task is necessary)

If you upgrade your MOVEit Transfer installation with a version that enables Secure Folder Sharing, this feature set will be initially set to off. After the upgrade, as sysadmin user, you can apply the Secure Folder Sharing feature set selectively in Org Profile Settings. As sysadmin, you can apply these settings on an org-by-org basis.

Enable org UI Security settings to allow Secure Folder Sharing feature set (needed for upgrade installations)

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