Life Cycle
- Last Updated: March 27, 2026
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WhatsUp Gold Life Cycle
The WhatsUp Gold Product Life Cycle presents a series of milestones and activities that determine the distinct phases of a product release's life cycle from General Availability (GA) to retirement. The following guide helps you understand the distinct stages of the WhatsUp Gold release life cycle to assist with planning upgrades.
- Product Life Cycle Policy (Effective: December 2021)
- Product Compatibility Guide
| Product Release | Latest Product Update | Life Cycle Phases | |
|---|---|---|---|
| Active | Retired | ||
| 26.0 | 26.0.0 | 2026-Apr | Next-GA |
(Next-GA) Actual calendar date will be substituted when the next release date is announced.
Retired WhatsUp Gold Releases
The following table provides details about all the retired WhatsUp Gold releases.
| Product Release | Latest Product Update | Life Cycle Phases | |
|---|---|---|---|
| Active | Retired | ||
| 25.0 | 25.0.2 | 2025-Jun | 2026-Apr |
Deprecated WhatsUp Gold Releases
The following table provides details about all the deprecated WhatsUp Gold releases.
| Product Release | Latest Product Update | Life Cycle Phases | |
|---|---|---|---|
| Retired | Deprecated | ||
| 24.0 | 24.0.3 | 2025-Jun | 2026-Apr |
| 23.1 | 23.1.3 | 2024-Aug | 2025-Jun |
| 23.0 | 23.0.2 | 2023-Dec | 2024-Aug |
| 22.1 | 22.1.0 | 2023-Jun | 2024-May |
| 22.0 | 22.0.2 | 2022-Oct | 2024-May |
| 21.1 | 21.1.1 | 2022-Mar | 2024-May |
| 21.0 | 21.0.3 | 2022-Mar | 2024-May |
| 20.0 | 20.0.2 | 2022-Mar | 2024-May |
| 19.2 | - | 2022-Mar | 2023-Sep |
| 19.1 | - | 2022-Mar | 2023-Sep |
| 19.0 | - | 2022-Mar | 2023-Sep |
| 18.0 | 18.3.1 | 2022-Mar | 2023-Sep |
| 17.1 | 17.1.1 | 2022-Mar | 2023-Sep |
| 17.0 | 17.0.3 | 2019-Oct | 2023-Sep |
| 16.5 | 16.5.2 | 2022-Mar | 2023-Sep |
| 16.4 | 16.4.1 | 2018-Aug | 2023-Sep |
| 16.3 | 16.3.2 | 2016-Oct | 2023-Sep |
| 16.2 | 16.2.9 | 2016-Oct | 2023-Sep |
| 16.1 | 16.1.5 | 2016-Oct | 2023-Sep |
| 16.0 | 16.0.3 | 2016-Oct | 2023-Sep |
End-of-Sale (EoS) Offerings
As WhatsUp Gold evolves, certain editions, add‑ons, and license types are formally designated as End‑of‑Sale (EoS). An EoS designation means the offering is no longer available for new purchase as of the published EoS date and is not eligible for support and maintenance renewal at the next anniversary. The official list of EoS offerings, their effective dates, and the supported replacement offerings are maintained on the WhatsUp Gold Life Cycle page, which serves as the authoritative source of record. Customers holding an EoS offering are expected to plan and execute a transition to an identified replacement offering in accordance with the lifecycle guidance and timelines defined in this policy.
| Offering | EoS Date | Suggested Replacement |
|---|---|---|
| Standard Edition | January 2024 |
Business, Enterprise, or Enterprise Plus Edition |
| Total Edition | January 2024 |
Enterprise or Enterprise Plus Edition |
| MSP Edition | October 2023 |
Enterprise or Enterprise Plus Edition |
| Unrestricted Licenses | October 2024 |
10k, 15k, 20k, or 25k device license |
| Failover Manager add-on License | January 2025 | Total Plus, Enterprise, or Enterprise Plus |
| VoIP Monitor add-on License | January 2025 | Total Plus, Enterprise, or Enterprise Plus |