The Progress® DataDirect® for JDBC™ Oracle Service Cloud™ driver supports standard SQL query language to provide read-only access to data managed by the Oracle Service Cloud Web service. The driver maps the Oracle Service Cloud data model to a set of relational tables and uses a client-side data cache for improved performance. The driver supports the Oracle RightNow CX API version 1.2 for sites using Oracle Service Cloud February 2014 or later.

The documentation for the driver also includes the Progress DataDirect for JDBC Drivers Reference. The reference provides general reference information for all DataDirect drivers for JDBC, including content on troubleshooting, supported SQL escapes, and DataDirect tools.

For the complete documentation set, visit the Progress DataDirect Connectors Documentation Hub.